No show/cancellation appointment policy

Effective January 1, 2025

Thank you for entrusting AFO with your care. When you schedule an appointment, diagnostic test, or procedure, we specifically designate the appropriate amount of time to provide you with the highest quality care. Should you need to cancel or reschedule an appointment, please contact our office as soon as possible and no later than 24 hours before your appointment. Early notification allows our practice to better utilize appointments for other patients in need of prompt medical care. Additionally, if you need to cancel or reschedule your surgery, please contact our office as soon as possible and no later than 72 hours before your surgery.

Please see our no show/cancellation fees for the following service types:

  • Office/Therapy Appointments: $25
  • Diagnostics (includes MRI, CT, EMG, MRA): $100
  • In-office Procedures: $200
  • Surgery: $200

Fees are charged to the patient, not the insurance company, and are due at the time of the patient’s next office visit.  We understand there may be times when unforeseen emergencies occur, and you may not be able to keep your scheduled appointment. If you should experience extenuating circumstances, please contact our office as soon as possible.

Practice Locations

4th Street Clinic

4th Street

Directions
Bayfront Medical Plaza

Bayfront Medical Plaza

Directions
Palms of Pasadena

South Pasadena

Directions
Heel and Foot Pain Center

Central Avenue

Directions